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SafeCity Connect Privacy Policy

This Privacy Policy (“Policy”) describes how SafeCity Connect (“SCC,” “we,” “us,” “our”) collects, uses, and discloses information from or about you when you use our website, https://www.safecityconnectsf.com/ (the “Site”), or any other site that links to this Policy.

SCC is a professional services and systems integration company that specializes in video security and physical security solutions (collectively with any other services that may be offered on the Site, “Services”). When you use the Site, you consent to our collection, use, disclosure, and protection of information about you as described in this Privacy Policy. 
By accessing or using the Site, you agree to this Policy.  If you do not agree to this Policy, please do not use the Site.

This Policy applies only to information collected on or through the Site. It does not apply to information collected or obtained through any other means (including, without limitation, information collected offline, in person, over the telephone and/or by mail, or from third parties outside the Site).

  1. Information We Collect
     

We collect three categories of information about you: information you provide to us, information we collect automatically, and information we collect from third parties.

Information You Provide to Us

When you use our Site, you may provide us certain information. For example, we may collect information from you when you:

  • Create an account;

  • Download a whitepaper;

  • Communicate with us (whether on our Site, third party social media sites, or email);

The specific types of information we collect will depend upon how you use the Site and what information you choose to provide. The types of information we may collect from you may include:

  • Name, address, telephone number, and email address

  • Login details and password, if you create an account with us

Information We Automatically Collect
In addition to the information that you provide to us directly, we may automatically collect information about your use of the Site as follows:

  • Website. When you use our Site, we may collect and analyze information such as your IP address, browser types, browser language, operating system, the state or country from which you accessed the Sites, software and hardware attributes (including device types and IDs), referring and exit pages and URLS, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our sites, the date and time you used the Sites, upload content, error logs, and other similar information.

  • Emails. If you receive an email from us, we may collect information related to whether you open the email, and what content you select to view via the email.

  • Location.  In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation.
     

Information from Third-Party Sources

We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you.
 

  1. Cookies and Other Technologies
     

We and our third-party service providers may use cookies, clear GIFs, pixel tags, beacons and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, deliver tailored advertising, and improve the products and services we provide. We or our third-party service providers also may use certain of these technologies in emails to end users, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded. You can choose to accept or decline certain cookies. Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline certain cookies if you prefer. If you disable cookies, you may be prevented from accessing or taking full advantage of the Sites.
 

  1. Web Logs
     

In conjunction with the gathering of data through cookies, Web servers may log records such as your device type, operating system type, device advertising identifier, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The Web server logs also may record the address of the Web page that referred you to our website, the IP address (and associated city and state or province for the IP address) of the device you use to connect to the Internet, and data about your interaction with our website, such as which pages you visit.
 

  1. Online Analytics


We may use third-party web analytics services, such as those provided by Google Analytics. These service providers use cookies and other technologies described in this Policy to help us analyze how users use the Site. The information collected by the technology will be disclosed to or collected directly by these service providers. For more information on how Google Analytics uses data from our Site and how you can control the information sent to Google, click here. To prevent Google Analytics from using information for analytics, you may install the Google Analytics Opt-Out Browser Add-on by clicking here. Because these opt outs are cookie-based, please note that if you get a new computer or device, install or start using a new browser, or erase or alter your browser’s cookie file, you may need to opt out again.

  1. Do-Not-Track Disclosure
     

SCC does not recognize or respond to browser-initiated Do-Not-Track signals, as the Internet industry is currently still working on Do-Not-Track standards, implementations, and solutions.
 

  1. How We Use Your Information
     

We may use your information for any of the following reasons:

  • For the purposes for which you provide it;

  • To enable you to use the Site or the Services, including to set up your account;

  • To communicate with you;

  • For customer support and to respond to your inquiries;

  • For internal recordkeeping purposes;

  • To improve and maintain the Site and Services, and for product development;

  • To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing;

  • To provide you with a personalized experience on the Site or Services;

  • To perform market research, including, but not limited to, the customization of the Site and Services according to your interests;

  • Provide security and monitoring, and address technical issues and bugs;

  • For other research and analytical purposes; and

  • To protect, enforce, or defend the legal rights, privacy, safety, security, or property of SCC, its employees or agents, or other users, and to comply with applicable law.
     

We may combine information that we collect from you through the Site or Services with information that we obtain from affiliated and non-affiliated third parties, and information derived for any other products or services we provide.

We may aggregate and/or de-identify information collected through the Site. We may use de-identified or aggregated data for any purpose, including without limited for research and marketing purposes and may also share such data with any third parties.

 

  1. How We Share Your Information

 
The following provides information about entities with whom we may share information. Our practices may vary depending on the type of information.
Affiliates, Subsidiaries, and Partners. We may share information with our affiliates and subsidiaries, as well as select business partners.
Service Providers. We may share information with third parties that help us operate our business and provide our services, such as contractors that provide us with technology, services, data, or content.

Other Parties When Required by Law or as Necessary to Protect Our Users and Services. We may share information when we believe that doing so is necessary to protect, enforce, or defend the legal rights, privacy, safety, or property of SCC, our employees or agents or users, or to comply with applicable law or legal process, including responding to requests from public and government authorities.

Business Transfers. We may transfer the information we hold in the event we sell or transfer all or a portion of our business or assets (such as in connection with a merger, acquisition, reorganization, dissolution or liquidation) or take steps in anticipation of such a transaction.
Aggregated or De-Identified Information. We may share aggregated or de-identified data without restriction.

Otherwise with Your Consent or at Your Direction. In addition to the sharing described in this Policy, we may share information about you with third parties whenever you consent to or direct such sharing.

 

  1. Information About SCC Video Security Solutions
     

Among other services, SCC provides video security solutions to our customers and manages the system on their behalf.  The purpose of these solutions is to record video footage in an attempt to improve security and reduce crime.  Cameras are installed and overlook public spaces, and are not intended record private spaces or areas where the public has an expectation of privacy.  The camera system records video footage only; it does not record any aural information such as sounds or conversations.

Recorded footage is intended to assist with after-the-fact investigation of criminal or safety incidents that occurred within public areas or when the perpetrator has fled into the public space.  The system is not designed for real-time viewing of footage and footage is not actively monitored.  Recordings are only reviewed when specific footage is requested.  

Specific footage is only provided in response to (a) requests by law enforcement or other public safety agencies or (b) legal process.  Individual property owners may also request specific footage from cameras installed on their property, but only for security or safety-related reasons.  
SCC video systems do not employ facial recognition technology.

If you have questions about a particular video system, please contact the system owner.

 

  1. Third-Party Links and Services
     

The Site may contain links to third-party websites or services. If you choose to use these sites or services, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. Because these third-party websites and services are not operated by SCC, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your personal and other information will be subject to the privacy policies of the third-party websites or services, and not this Policy. We urge you to read the privacy and security policies of these third parties.
 

  1. Security
     

We employ administrative, technical, and physical security measures to help protect your information from unauthorized access.  These measures vary depending on the sensitivity of the information we have collected from you.  However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is absolutely secure.  Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
 

  1. Children’s Privacy 
     

This site is not intended for use by children, and we do not knowingly collect any personal information from children under the age of 13. If we learn that a child under the age of 13 has provided us with personal information (as defined by the Children’s Online Privacy Protection Act), we will delete it in accordance with applicable law.

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